Apprenticeship in services and administration

Apprenticeship in services and administration

Apply now for an apprenticeship position at Baloise Insurance.

find an apprenticeship

Start of the next training programme: August 2018

What you can expect

A varied apprenticeship with support from us at all times. On the one hand you will take part in the practical, day-to-day administrative activities of the company, while on the other you will gain an insight into the work of a range of different departments. You will become familiar with HR, marketing, purchasing, the real estate department, accounts and our training centre. You can be fully confident in our training programme!

  • It starts with an induction course to help you find your way around the company.
  • Training in self-presentation and speaking on the phone will make you feel more confident in your dealings with customers.
  • Special courses will increase your technical knowledge and
  • you will work in departments such as customer service that will give you important insights into the insurance business.
  • Outings and social events will help you to develop on a personal level.
  • We will work closely with you to prepare you for your final exams.

What we expect

As a specialist in services and administration, it is important that you enjoy working with our customers and provide them with a reliable service. Try putting yourself in their position. All our customers want an open, friendly contact person who they can rely on. It goes without saying that you will have good manners. What other skills will be helpful? You should be able to express yourself clearly. Good spoken and written German is essential. As you will be working in six different departments, you will need to be flexible and willing to learn new things.

To take up an apprenticeship place you must have a leaving qualification from one of the following types of schools: Bezirksschule (regional school), Sekundarschule (secondary school – middle or high level) or Gymnasium (grammar school). You can also start an apprenticeship after studying at a Fachmittelschule (specialist secondary school), Wirtschaftsmittelschule (business secondary school) etc.

Working areas

First year

You will spend the first six months of your training programme at our training centre in Arlesheim. Here you will be responsible for managing hotel rooms and training rooms in the system, drawing up documents and preparing rooms for use etc.

After this you will move to the purchasing and logistics department. There you will learn how to obtain quotations and to place a wide range of different orders for the entire company. In addition, you will become familiar with the archive, the post department and the storage area.

Second year

You will spend six months in the marketing and the real estate departments 
performing a variety of different tasks. For example, in marketing you will help to prepare for events, play an active role in the events themselves and take responsibility for the follow-up. In the real estate division you will carry out a range of tasks relating to property management, including entering customer and employee data in the system.

Third year

You will spend six months in HR services and in accounts payable. You will be responsible for managing employee data and job applications and processing invoices and general organisational and statistical tasks.

Salary & benefits

Employment conditions

Length of the apprenticeship: Three years
Holiday: 25 days (five weeks) per year
First year: CHF 800 gross
Second year: CHF 1,000 gross
Third year: in the range CHF 1,200 to CHF 1,700 gross (depending on performance and behaviour in the workplace and in college)

Additional 13th month's salary in each year of the apprenticeship

Other benefits

  • Three-year Half-Fare travelcard
  • Payment of the cost of all mandatory college books
  • Payment of 50% of the cost of mandatory residential language courses
  • Subsidised meals in the staff restaurant
  • Discounts on Reka-Checks
  • Discounts on banking and insurance products

If you still have questions, speak to your contact person

Do you still have questions about the training programme in services and administration? Call me or send me an email.

Fabienne Steiner
+41 58 285 83 14

Do you have all the information you need? Then why not apply now?

You can apply online for the advertised positions. We advertise training places on our job portal around a year before the start of the course. If there are no positions advertised, either we have already filled the places for the next year or we have not yet posted the advertisements. If you are uncertain about anything, you should get in touch with your contact person.

Have you found the training place that suits you? Click on the "Apply online" (in German) button in the advertisement. This will take you to our Baloise Talent Pool, where you can register and upload your application documents.

You will help us and also help yourself if you make sure that your online application is complete. It must include:

  • A cover letter (stating why you are applying)
  • A CV with a photo
  • Reports from your last two to three years of education
  • Multicheck result (for more information visit
  • Any relevant certificates (for example typing, languages, IT)

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