Discover the world of insurance on Twitter!

Basel, What is a combined ratio? What role does an insurance company play in society? How does an insurance company estimate how many provisions it needs to recognise each year in order to cover the losses that might occur?

These are just some of the questions that will be answered on the Baloise Group’s new Twitter account Discover Insurance, moderated by Dominik Marbet and Roberto Brunazzi.

“During the project to produce The Baloise Travel Guide Presents the World of Insurance, we built up an exceptional international network of experts from across the Group, representing every department at Baloise. It would be a great shame not to makes this invaluable knowledge available on social media for everyone who is interested,” says Dominik Marbet, Head of External Communications, Baloise Group.
“We want to use this channel to regularly report on the latest, most exciting developments in the insurance business. In addition, users can of course put questions to us, for example if they want to know how an insurer calculates claims reserves or why low interest rates have an adverse impact on life insurance business. They can ask us anything they like about the insurance industry or Baloise. However, to ensure we can provide the best possible customer service, people with queries about their individual policies should contact their customer advisor at Basler directly or use the Twitter account Baloise Dialog,” explains Dominik Marbet.

Discover the world of insurance at Discover Insurance!

The Baloise Group is more than just a traditional insurance company. The changing security, safety and service needs of society in the digital age lie at the heart of its business activities. The 7,300 or so employees of Baloise therefore focus on the wishes of their customers. The best possible customer service, combined with innovative products and services, makes Baloise the first choice for people who want to feel ‘simply safe’. Located at the heart of Europe, with its head office in Basel, the Baloise Group is a provider of prevention, pension, assistance and insurance solutions. Its core markets are Switzerland, Germany, Belgium and Luxembourg. In Switzerland, with Baloise Bank SoBa, the Group also operates as a specialised financial services provider, offering a combination of insurance and banking services. The Group offers innovative pension products to retail customers throughout Europe from its competence centre in Luxembourg. Bâloise Holding Ltd shares are listed in the main segment of the SIX Swiss Exchange.