Providing aid is a matter of course at Baloise - even during the Corona crisis

Kim Berrendorf
July 9, 2020
Despite these challenging times, we won’t simply bury our heads in the sand. With our coronavirus initiatives, we support our customers, employees, partners and the community at our locations in Switzerland, Germany, Belgium and Luxembourg.

Providing aid is sustainable

For us, providing aid in the form of various coronavirus initiatives is a matter of course. After all, we see long-term success as a company in the creation of value for all stakeholder groups. In line with our sustainable business management concept, we see our stakeholder groups as resources. The only way to create value and thus continue operating sustainably as a company in the long term is by supporting all our resource groups – this includes our customers, employees, partners and the community. These relationships are illustrated in our value-added model: 


Thanks to our coronavirus task force made up of experts, we were able to observe the situation surrounding the coronavirus pandemic from the very beginning and quickly implement measures. This allowed us to consistently ensure the highest level of safety for our employees and customers. We managed this whilst keeping our service at the usual high level. For our resource groups, we implemented measures and started initiatives in order to help mitigate the issues surrounding the coronavirus crisis.

Gert De Winter, CEO Baloise Group, about Baloise during the Corona crisis

“The last few months have been a huge challenge for everyone, but I am proud to see that Baloise remains a reliable partner for all its stakeholder groups even during the coronavirus crisis thanks to its employees. I would like to extend my thanks for this outstanding service.”

Gert De Winter, Group CEO

We are always there for our customers

Farbige Regenschirme

Owing to our various measures and initiatives, we have been able to uphold the safety of our customers throughout the crisis and show you that we are there for you

“1,000 thanks” campaign

Payment term extensions

Show your friends and relatives that you care

Free product extensions

Free legal advice

Consideration of reduced driving

Safeguarded delivery service

Initiatives for society


During times of crisis, we act in solidarity and support our community with numerous initiatives, events and measures – after all, the only way to overcome crises is together.

Service platform

Assumption of coronavirus loans

“1,000 thanks” campaign

Facebook campaign B-Tonic

Free psychosocial risk test

You can also count on us as an employer

Person am Schreibtisch

Our main priority is always the well-being of our employees: just two days after the outbreak of the crisis, around 95 per cent of our employees were working remotely. In addition, we have of course provided protective equipment such as masks, gloves and disinfectant. Numerous initiatives have been introduced by the human resources department and employees themselves in order to foster a team spirit and support the welfare of employees.

Move4Live and further psychological support

Employees for employees, #BaloiseIsAtHome, #TogetherAlone

Additional technology cover for remote working

We always offer a helping hand to our partners

We have strengthened our expertise exchanges with partners and are pushing forward with digitalisation for consultation in order to successfully stand by our customers even throughout this crisis.

Webinars for our partners

Stronger in the future

Wegweiser im Sonnenuntergang

Security, sustainability and resilience were the pillars of our corporate governance: thanks to our sustainable business model, Baloise has shown itself to be resilient throughout the coronavirus crisis. With our range of initiatives, we are helping our resource groups so they too can overcome this crisis. We want to be even better prepared for the effects of a pandemic in the future, for example by developing cooperation solutions via public and private institutions.

We create sustainable value.