Privacy policy

Baloise takes great care to protect your privacy when processing your personal data. We process your personal data in compliance with the Swiss law on data protection (PDF, 161 KB) and in accordance with the following principles:

  • Use and transmission of personal data limited to specific purposes

    Your personal data is only used for the specific purpose that is specified when it is collected, readily apparent from the context or provided for by law. It may also be used for internal marketing purposes. Our employees are under obligation to maintain confidentiality, to observe the law on data protection and – if banking services are provided – to maintain banking secrecy. Your personal data will not be disclosed to third parties without your consent.

  • Recording of access data and IP addresses

    When you visit our websites, our web server routinely stores your internet protocol address (IP address), the website from which you accessed ours, the webpages you click into, and the date and duration of your visit.

  • Cookies

    This website uses technology provided by etracker GmbH to collect and store user data in an anonymised form for marketing and optimisation purposes. On the basis of this data, user profiles are created under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor’s internet browser. Cookies facilitate recognition of the web browser, but the data they collect is only compiled and stored under pseudonyms. The data is not used to personally identify visitors to this website and is not combined with data pertaining to the bearer of the pseudonym.

  • Data security

    Please note that the internet is a global, open network. When you transmit data over the internet, you always do so at your own risk. Data transmitted by you is protected by means of Secure Socket Layer (SSL), which provides 128-bit encryption. Despite comprehensive technical and organisational security measures being taken, data may be lost or intercepted and/or manipulated by unauthorised persons. Baloise takes appropriate technical and organisational security measures to prevent such occurrences within the Baloise Group systems. Your computer, however, is beyond the reach of the Baloise Group’s IT security measures. It is therefore your responsibility, as the user, to obtain information about the necessary security precautions and to take appropriate measures.

  • Right of access and rectification

    On request, we will inform you in writing whether we have stored personal information and what personal information about you that we have stored. If, despite all our efforts to keep our data correct and up-to-date, incorrect information has been stored, we will amend it upon receiving your request to do so.

  • Newsletter

    Users who no longer wish to receive our newsletter may unsubscribe from it at any time via the link provided in the respective issue of the newsletter.

  • Scope of application of the data protection declaration

    This declaration on data protection applies to all Baloise Group websites. Our websites may contain links to other providers who do not come under the scope of this data protection declaration.

  • Contact for queries regarding data protection

    Please contact our data protection officer if you have any questions concerning this data protection declaration, require further information, have suggestions, or would like to register a complaint. If you have questions regarding data security, please contact our IT security officer.